Experience

I scale system visibility across the company. I co-manage multiple Datadog tenants — a critical platform used by 1,200+ people for logs, metrics, traces and events — and the strategy behind 6,000+ production monitors across the business units, making sure critical alerts come first. My focus is turning technical observability into business impact: custom metrics centered on the customer-facing operation, operational dashboards at infrastructure and business level, and escalation and routing policies integrated with Jira Service Management (ITSM).

I worked on critical incident response, coordinating cross-functional teams and applying ITIL practices to improve escalation, documentation and communication. With the Incident Managers I refined alert prioritization and post-mortem processes and wired monitoring into incident workflows. I led root-cause analyses of recurring issues and proposed architectural improvements — circuit breakers, rate limits, caching — to increase resilience, and helped embed SRE practices (service ownership, on-call rotations, reliability reviews) so product teams could own the health, latency and availability of their services.

I led the full rebuild of the Google Cloud Platform infrastructure, designing it from scratch and deploying it with Terraform: Kubernetes clusters, Cloud Storage and cloud networking (VPCs, subnets, firewall). The result was a markedly more stable and reliable platform and a solid, scalable foundation for production.

I took part in the strategic transformation of the company's cloud platform, executing its full migration from AWS to Google Cloud Platform. This ensured business continuity and laid the groundwork for a scalable, cost-efficient architecture through an end-to-end GitOps strategy: Terraform for provisioning and ArgoCD to automate microservice deployments, standardizing workflows across the organization.

Backend development with Node.js and TypeScript before moving into infrastructure and reliability.